Season ticket 2012 thread

[Wandering Willy]

[hisroyalgingerness]

Finally got round to adding to that stat on Saturday, back in

[bobo the clown]

The on-line thingy is about as user friendly as a Gary Megson defensive display.

I got there, but it took some fecking finding.

[hisroyalgingerness]

See I gave up and think it's an extra £20-£30 to do with the club shop. Couldn't find online DD

[BWFC_Insane]

See I gave up and think it's an extra £20-£30 to do with the club shop. Couldn't find online DD

Thats because it doesn't exist. You print a form off, fill it in then give it to the ticket office. That counts as "online" apparently and gets you the online price.

[hisroyalgingerness]

That's utter, utter, bullshit.

I shall be letting the club know this.

[Lofthouse Lower]

See I gave up and think it's an extra £20-£30 to do with the club shop. Couldn't find online DD

Thats because it doesn't exist. You print a form off, fill it in then give it to the ticket office. That counts as "online" apparently and gets you the online price.

Jesus

[James B]

bwfc ticket office in failing to organise a brewery piss-up shocker

[BWFC_Insane]

Indeed. It wasn't exactly clear. I had to ring the ticket office to confirm what I was meant to do. Apparently they had a proper online form initially (submitted completely online) but it didn't work so they replaced it with a pdf for print out.

Apparently the distinction between on and off line was "online is where you fill it in and post/drop it off" "offline is when you ring us up to do it over the phone or pitch up directly at Bolton central".

I suppose in real terms in makes no difference as the club encourage "online" to reduce queues and the number of staff needed on the phones etc. So the print out has the same effect. And it was free post, so all in all not a hassle. It just wasn't clear!

[Bruce Rioja]

See I gave up and think it's an extra £20-£30 to do with the club shop. Couldn't find online DD

Thats because it doesn't exist. You print a form off, fill it in then give it to the ticket office. That counts as "online" apparently and gets you the online price.

One imagines that the DD documents require a genuine signature.

[hisroyalgingerness]

Strongly suspect that's the case. And in fairness, if there was only the possibility of doing an offline DD I would still have done this. I suppose I'm irked at the possibility I've overpaid £20-£30 whatever it is. Small beans, but principles.

[BWFC_Insane]

Strongly suspect that's the case. And in fairness, if there was only the possibility of doing an offline DD I would still have done this. I suppose I'm irked at the possibility I've overpaid £20-£30 whatever it is. Small beans, but principles.

Ring em up and ask them to change you to the online price.

If they won't say you'll not bother with a ST then...(they've not taken any £ yet so easy enough to block a DD with your bank)

I'm 99% sure they won't risk losing a sale over the sake of £20-30 especially if you explain you couldn't find the online method!

[ChrisC]

I applied online for the DD scheme the first day tickets went up but still not heard anything from them. It clearly said once i have finished they would be in contact soon.

[Annoyed Grunt]

I applied online for the DD scheme the first day tickets went up but still not heard anything from them. It clearly said once i have finished they would be in contact soon.

Didn't think you could do DD online? Post or in person.

[hisroyalgingerness]

Quick reply, satisfactory outcome

[Lofthouse Lower]

Let's hear it then

I love a good customer gripe email

[hisroyalgingerness]

No gripe, just a reduction in the cost to the online price

[Lofthouse Lower]

[Bruce Rioja]

If they won't say you'll not bother with a ST then...(they've not taken any £ yet so easy enough to block a DD with your bank)

Yes but it's not quite as simple as that is it?! You enter into a legally binding credit agreement with a third party. If it was as simple as you suggest then everyone would've simpy stopped paying three games into Megson's tenure.

[BWFC_Insane]

We didn't have direct debit then. And you are right but can you see the club taking someone to court in the circumstances described above for HRG? Can't see it myself would be awful publicity. Especially over 20 quid or so!